CONTACT INFORMATION

Questions about products, sizing, orders, customization, shipping, returns, or account access may be directed to Lightning Elite Designs.

Lightning Elite Designs
113 10th Street
Wainwright, Alberta T9W 1N6
Canada

Email: designs@lightningelite.ca
Telephone: 780-813-1362

Email is the preferred method of contact for order-specific questions. Please include your name and order number, if applicable, so we can assist you efficiently.

CUSTOMIZATION INQUIRIES

For basic customization requests, contact designs@lightningelite.ca before placing your order.

Customization options may include colour changes or adding mesh to the centre of eligible two-piece designs. Availability and pricing must be confirmed in writing before ordering.

RETURNS AND PRODUCT CONCERNS

Do not mail or deliver a return without first contacting us and receiving authorization.

To report a damaged, defective, or materially incorrect product, email designs@lightningelite.ca within seven days of delivery. Include your order number, a description of the concern, and clear photographs of the product and packaging.

BUSINESS ADDRESS

The address above is our business contact and mailing address. It is not a retail showroom. In-person visits, pickups, or returns must be arranged and confirmed in advance.